FAQs

WILL MY BOX LOOK LIKE THE PHOTO?

• Storybox gift box photos are intended to give an idea of what to expect, but they are ALL different and are unlikely to be the shown version . However, the theme will match the design.

WHAT ARE THE BOXES MADE OF?

• Storyboxes are white card, slider-style boxes and are lined inside with decorative paper. They are all hand-decorated by Storybox Charms.

ARE THE MEASUREMENTS ACCURATE?

• Most Measurements are approximate, if you need exact info or more photos etc, please send us a message.

ARE THE EARRINGS FOR PIERCED EARS ONLY? WHAT TYPE OF POSTS DO THEY HAVE?

• All earrings have fish-hook wires for pierced ears, but clip-ons are available upon request.

ARE THE EARRINGS HYPO-ALLERGENIC?

• Most metals are nickel -free but as this cannot be guaranteed, please do not purchase if you have metal allergies.

HOW DO YOU SHIP?

• We ship with USPS Advantage Ground and charge a flat $5 per order.

DO YOU OFFER CUSTOMIZED ORDERS OR DESIGNS?

• Custom orders are welcome, within our capability - please fill out this form to get in touch.